Can I change the arrival time or date of my ticket? : FAQs

Can I change the arrival time or date of my ticket? Print

Modified on: Tue, 6 May, 2025 at 10:23 AM

Yes. You can now change your entry ticket to another available date and arrival time up to 9am of the day of your visit. Simply tap the CHANGE TICKETS button in your order confirmation email and follow the steps.

• You cannot change your ticket to a sold out day and arrival time.

• You cannot change your ticket to a different/future event.

• If you do not use your tickets by the end of the season they are null and void. Tickets cannot be transferred to another festival season.

• No refunds.

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Can I change the arrival time or date of my ticket? Print

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